FREQUENTLY ASKED QUESTIONS

 

Frequently asked questions

Where is the headquarters of AllayPay?


AllayPay's headquarters is located in Davie, FL, just north of Miami Beach, Florida. Our team is knowledgeable in the industry and experienced representatives are here to help answer your questions and address any concerns you may have.




Who is AllayPay?


AllayPay is a private company that offers a wide range of payment processing solutions to our clients. AllayPay's end-to-end solution offers flexible products and services that enable merchants to accept nearly all types of electronic payments. We are devoted to providing best-in-class customer service and the highest level of support to ensure our clients' success. Our goal is to help you make the most out of every transaction with payment solutions that fit your needs.




How do I apply for a merchant account?


Applying for a merchant account with AllayPay is quick, easy and convenient. One of our experienced and knowledgeable sales representatives will walk you through our services, products, and recommend a payment solution based on your businesses needs. Please call us at +1-888-ALLAY-01 (9 a.m. - 5:30 p.m. EST), or complete the short form here to get started.




What credit cards can I accept?


AllayPay enrolls you to accept all major credit cards (Visa, MasterCard, Discover, and Amex), as well as many other known brands.




Can I accept debit cards?


You can accept debit cards through AllayPay for debit networks throughout the United States. Contact your sales representative to enroll you in a debit card program.




How are my monthly fees paid for credit card processing?


Monthly fees are automatically debited from your business checking account, so there is no need to send in a check to pay fees.




What are my monthly fees?


Your monthly fees will vary based on your merchant risk classification (low risk vs. high risk), amongst other factors. Regardless if your company is considered high risk, we strive to provide the very best rates available in the industry. Refer to your Merchant Agreement for your specific fees. Please read morehow businesses are classified into different risk categories.




Can I order supplies for my terminal or printer through AllayPay?


Yes, you can! Send us an email and tell us your Merchant Number, Terminal type, Printer type, and quantity of supplies you need. We know the ribbon and paper types that support your equipment, so you do not need to list the specific item numbers. We will process your order and deduct charges from your business checking account. Click here to link to our Customer Service email.




How do I contact you for issues not addressed here?


You can contact our Customer Service Department via: Phone: +1-888-ALLAY-01 (9 a.m. - 5:30 p.m. EST) Email us via contacts us page by clicking here.




How do I obtain more information?


To request more information about setting up a merchant account with AllayPay, or simply see the benefits of working with us, you can check us out at AllayPay.com, or email here.





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AllayPay, Inc ● Headquarters

274 S University Drive, Suite B

Plantation, Florida 33324 

+1-888-ALLAY-01

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